Recruitment, in writing
Most agencies ask you to trust them. We would rather put it on the page: how fast we work, who does the work, when you pay, and how every candidate is treated.
Six commitments. All of them public.
Each one is a promise we can be measured against. If we fall short on any of them, tell us and we will put it right.
- 48hA first shortlist in 48 hoursOn permanent searches we aim to send a first shortlist within 48 hours of an agreed brief. If we cannot, we tell you why and what we are doing about it.
- 1One named consultantOne named consultant runs your search from brief to start date. No hand offs, and you have their direct line.
- €0Nothing to pay until probation is passedPermanent fees are 10% of first year salary and fall due only after your hire completes probation.
- 2 daysEvery candidate answeredEveryone who applies or interviews through us hears back within two working days, including when the answer is no.
- 100%Consent before any CV movesA CV only ever goes to a named employer for a named role after the candidate has said yes. That protects your employer brand as much as their privacy.
- 12 moWe stay for the first yearWe check in with both sides at one week, one month, three months and twelve months, and we judge our work on who is still there.
The usual experience, and ours.
We built FH around the complaints employers and candidates make most often about recruitment.
Who runs your search
What often happens: A different person at each stage, and nobody who owns the outcome.
With FH: One named consultant, from brief to start date.
What lands in your inbox
What often happens: A stack of CVs pulled from a database, most of them never spoken to about your role.
With FH: Three to five people we have spoken to about your role, each with honest notes.
Terms and fee
What often happens: A fee on the start date, in small print sent after the first CV.
With FH: Agreed in writing, in plain language, before any work begins. The fee is due only after probation.
Speed
What often happens: As soon as possible.
With FH: A first shortlist target of 48 hours on permanent searches, and a straight answer if we will miss it.
How candidates are treated
What often happens: Many hear nothing after applying or interviewing, and your brand carries the blame.
With FH: Everyone hears back within two working days. No CV moves without consent.
After the start date
What often happens: Contact ends when the invoice is paid.
With FH: Check ins at one week, one month, three months and twelve months.
The employer pays. The candidate never does.
Charging workers for a job is where exploitation in recruitment starts. We don't do it, we don't work with anyone who does, and we say so in writing to every candidate we bring to Ireland or send abroad.
- No fee, deposit or deduction for any candidate, at home or overseas
- Honest information about pay, costs and conditions before anyone travels
- Professional registration and permits handled openly, with the candidate copied in
- A named contact for every international hire through their first year
One consultant, start to finish
At many agencies a different person sells the service, takes the brief, finds the candidates and sends the invoice. Here one named consultant does all of it, so you always know who is responsible and who to ring.
Hold us to it.
Brief us on one role and judge us against every line on this page.